STUFF WE GET ASKED A LOT
HELP CENTER

FAQ
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My spiders won’t feed, its on its back or hasn’t come out of its hide?
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This could be down to the spider being in pre-moult. This is quite a stressful time for the spider and it is best left alone. Spiders will often stop feeding and block the entrance to their burrows when in pre-moult.
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I have just received my spider, when should I feed it?
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It is usually best to wait a couple of days before feeding.
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Do you ship outside of the UK?
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We can no longer ship outside of the UK.
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How much is shipping?
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Shipping is flat rate of £10.00 in the UK & this does include a heat pack when temps are low!
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What days do you ship? & can I specify what day my order arrives?
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We can ship Monday – Thursday. We do not post over the weekend because we can’t guarantee delivery and ultimately the welfare of the spider(s) takes priority over selling them. We can also post on a specific day if you wish – just get in contact.
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Do you ship all year round?
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For the most part yes although we do try and take an annual holiday. Sometimes over winter, if the temperature is expected to fall below 5℃ throughout the night, we may delay your shipping. Keep an eye on the websites notices for further information.
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Can you offer specific sexed Tarantulas?
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We do offer females, males & unsexed, we try and make sure they are labelled clearly for everyone to understand. Any questions…just ask!
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What does (RCF), (LCF) & (DCF) mean?
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(RCF) Refers to Red Colour Form, (LCF) Light colour form & (DCF) refer to Dark colour form. These are regional colour variations of a species.
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Can you hold or reserve stock?
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Unfortunately without full payment we are unable to hold any stock.
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Can tarantulas be tamed? Can a tarantula be handled?
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No. Tarantulas are wild animals that are not used to people, they act by instinct and cannot be tamed. We do NOT recommend handling – even the most docile tarantula can bite.
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My tarantula lost a leg, will it grow back?
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Yes. With the further moulting processes lost legs of spiders will regenerate.
Don’t see your question? Get in touch. We welcome you to contact us with any questions you may have.